789phl Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") is issued by 789phl ("789phl," "we," "us," or "our") and applies to all personal data collected, processed, and stored in connection with your use of the 789phl website, mobile application, and all associated gaming and account services (collectively, the "Platform").

789phl is committed to protecting the privacy of all players and users of the Platform, including those accessing 789phl from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippine archipelago. We handle personal data responsibly and in accordance with applicable data protection laws, including the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

By accessing the Platform, creating a 789phl account, or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

789phl collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or for responsible gaming purposes (such as self-exclusion records).

789phl collects personal data through the following means:

• Direct Submission: Data you provide when registering a 789phl account, completing identity verification, making a deposit or withdrawal, contacting our support team, or participating in promotions and surveys.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. See Section 7 for more detail on cookies.
• Third-Party Sources: Data received from payment processors (such as GCash, PayMaya, BDO, BPI, and Metrobank) in connection with deposit and withdrawal transactions, and from identity verification service providers used to confirm your age and identity.
• Publicly Available Sources: In limited circumstances, 789phl may supplement your data with information from publicly available sources for fraud prevention or regulatory compliance purposes.

789phl processes your personal data on the following legal bases, in accordance with the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — that is, to provide you with a 789phl account, process your deposits and withdrawals, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting duties.
• Legitimate Interests: Processing is necessary for 789phl's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing — for example, for certain marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

789phl uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 789phl player account, including processing registration, verifying your identity and age, and managing your account settings and preferences.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment methods, and to maintain accurate transaction records.
• Gaming Services: To provide access to all games on the 789phl Platform, including BetterLive Live, Kalaka Bingo, Ultra Treasure, Baccarat, Money Coming, Mines, and Voucher features, and to record game outcomes and wager history.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct on the Platform.
• Regulatory Compliance: To meet our obligations under applicable gaming regulations, anti-money laundering laws, and data protection legislation, including maintaining records as required by law.
• Responsible Gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer Support: To respond to your queries, complaints, and support requests, and to maintain records of our communications with you.
• Platform Improvement: To analyze usage patterns, conduct testing, and improve the performance, design, and features of the 789phl Platform.
• Marketing Communications: Where you have provided consent, to send you information about 789phl promotions, bonuses, and new game releases. You may opt out of marketing communications at any time.

789phl may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: We share financial data with payment service providers such as GCash, PayMaya, BDO, BPI, and Metrobank to facilitate deposits and withdrawals. These providers process your data under their own privacy policies and are bound by applicable financial regulations.
• Identity Verification Providers: We may share identity data with third-party KYC (Know Your Customer) service providers to verify your age and identity as required by law.
• Technology Service Providers: We engage third-party providers for hosting, data storage, analytics, and platform infrastructure. These providers act as data processors on our behalf and are contractually bound to process your data only on our instructions.
• Regulatory Authorities: We may disclose personal data to PAGCOR, the National Privacy Commission of the Philippines, law enforcement agencies, or other competent authorities where required by law, court order, or regulatory direction.
• Fraud Prevention Agencies: We may share data with fraud prevention and anti-money laundering agencies where we have reasonable grounds to suspect illegal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 789phl's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

In all cases, 789phl takes reasonable steps to ensure that third parties receiving your personal data are bound by appropriate confidentiality and data protection obligations.

789phl uses cookies and similar tracking technologies to operate and improve the Platform, personalize your experience, and support security and fraud prevention functions. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your 789phl account and security cookies that help detect fraudulent activity. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and game display options, to provide a more personalized experience on 789phl.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, including which pages are visited most frequently and how long sessions last. This data helps us improve 789phl's performance and design.
• Security Cookies: Used to detect and prevent fraudulent logins, multi-accounting, and other security threats to the Platform and your account.

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the 789phl Platform, including your ability to log in and access games.

789phl retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your active 789phl account and for a minimum of five (5) years following account closure, in accordance with applicable anti-money laundering and gaming regulatory requirements.
• Transaction Records: Deposit, withdrawal, and game wager records are retained for a minimum of five (5) years from the date of the transaction.
• Identity Verification Documents: Retained for the duration of your account and for a minimum of five (5) years following account closure.
• Support Communications: Retained for a minimum of two (2) years from the date of the last communication.
• Technical and Usage Data: Generally retained for up to twelve (12) months, after which it is anonymized or deleted.
• Self-Exclusion Records: Retained indefinitely to prevent re-registration by self-excluded players, even after account closure.

Where personal data is no longer required for any lawful purpose, 789phl will securely delete or anonymize it in accordance with our internal data retention procedures.

789phl implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the 789phl Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data stored on our servers is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized 789phl personnel and service providers who require it to perform their functions. All staff with access to personal data are subject to confidentiality obligations.
• Secure Payment Processing: Financial transactions on 789phl are processed through PCI-DSS compliant payment gateways. 789phl does not store full payment card details on its servers.
• Fraud Monitoring: 789phl employs automated and manual monitoring systems to detect suspicious account activity, unauthorized login attempts, and potential data breaches.
• Regular Security Reviews: Our security practices and infrastructure are reviewed and updated regularly to address emerging threats and maintain compliance with applicable standards.

While 789phl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 789phl will notify you and the relevant authorities as required by applicable law.

Under the Data Privacy Act of 2012 of the Philippines and applicable data protection law, you have the following rights in relation to your personal data held by 789phl:

• Right to Be Informed: You have the right to be informed about how 789phl collects and uses your personal data, as set out in this Policy.
• Right of Access: You have the right to request a copy of the personal data 789phl holds about you, along with information about how it is processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account details directly through your 789phl account settings.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purpose for which it was collected. This right is subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, and to opt out of direct marketing communications at any time.
• Right to Data Portability: You have the right to receive a copy of personal data you have provided to 789phl in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact 789phl using the details provided in Section 14. We will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

The 789phl Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 789phl does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage user will be forfeited.

789phl encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. We take our responsibility to protect young people seriously and enforce age verification rigorously at registration and withdrawal.

The 789phl Platform may integrate with or rely upon third-party services, including payment processors, identity verification providers, and technology infrastructure providers. While 789phl takes care to work only with reputable service providers, we are not responsible for the privacy practices of third parties.

When you interact with a third-party service in connection with 789phl — for example, when completing a GCash or PayMaya transaction — that third party's own privacy policy will govern the collection and use of your data by that provider. We encourage you to review the privacy policies of any third-party services you use in connection with your 789phl account.

789phl does not control and is not responsible for the content, privacy practices, or data handling of any third-party services, and our inclusion of a reference to a third-party service does not constitute an endorsement of that service's privacy practices.

789phl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how 789phl protects your personal data. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.

If you have any concerns about changes to this Policy, you may contact us using the details in Section 14 or request account closure in accordance with our Terms & Conditions.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 789phl handles your personal data, please contact our Data Privacy team. We are committed to resolving all privacy-related queries promptly and transparently.

You may reach us at the following address:

Please include your registered account username, a clear description of your query or complaint, and — where applicable — the specific right you wish to exercise. We will acknowledge your request within five (5) business days and provide a full response within thirty (30) days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.